Mission, Vision, Values



The Department of Human Assistance

Core Purpose

To improve lives.

Vision 2020

The Department of Human Assistance

sets the bar for high performance service delivery, through steadfast commitment to empowered staff, premier customer service, innovation and technology.

Core Values

Compassion which means we respond with kindness and respect to the needs of others.

Integrity which means we say and do the right things even when it is hard.

Trust which means we believe in and rely on the character, positive intent and actions of others.

Innovation means we courageously seek and implement new visionary ideas, technologies and creative solutions while trendsetting and maximizing resources.


The Department of Human Assistance helps Sacramento County residents who are in need become self-sufficient and independent, by providing public benefits, employment assistance, and supportive services.