The Department of Human Assistance (DHA) Ombudsperson is available to help Sacramento County residents who are having difficulty obtaining needed services within the department. The Ombudsperson is a liaison between DHA and the public, customer, and other governmental and private agencies.
The Ombudsperson provides the following services:
Please consider the following steps when working with the Department of Human Assistance:
If you don't get satisfaction, then contact the Ombudsperson's office. We are just a phone call away.
If you believe that you were treated inappropriately or differently solely because of your race, color, national origin, religion, political affiliation, marital status, sex, age, or disability, state and federal regulations allow for you to file a civil rights complaint directly with the Civil Rights Coordinator for the Department of Human Assistance at (916) 876-4455 or Fax: 854-9265.